Tharstern Sole MIS Supplier for Graphic Village

CINCINNATI, OH | Graphic Village a combination of traditional offset, digital, wide format printing, mailing companies, has chosen Tharstern, the worldwide specialist in management information systems for print, packaging, wide format, and label industries, to pull together all its MIS software under one roof as it continues to expand into new markets.

With each area previously using different MIS suppliers, Graphic Village wanted a comprehensive MIS solution to bring increased efficiencies across multi-site operations in America’s mid-west region. The company wanted visibility across the different business units so it could see scheduling and planning better, as well as clear reporting lines that would provide up-to-date information at any given point.

“Reporting has been the biggest thing,” says Jeff Hudepohl, executive VP and partner of Graphic Village. “Before it was done on a job-per-job basis, and we had no realistic way of what revenues we were making per order, or even on occasions if we were making a loss. The second biggest thing was the CSRs in terms of the time it was taking to write up and track jobs.”

He adds, “Working with Tharstern has been a complete revelation. We have been most impressed by the people. What really struck us was the level of expertise and knowledge of the print industry. …we feel absolutely confident that if we come up with any problems, the Tharstern team will be with us to solve them. But it’s all going to plan so far.”

Graphic Village has a detailed implementation plan, which Hudepohl says provides another example of Tharstern’s attention to detail and expertise. “This is a substantial investment, but we’re looking at Tharstern being our MIS partner for a 10 to 15-year period. This is definitely not a short-term solution.”

Bob Moore, COO for Tharstern USA, says “We don’t promise what we can’t deliver upon. Graphic Village is another example of how increasing numbers of companies in the print, packaging, and label industries are seeing the spectacular efficiency benefits that MIS solutions bring. [Our] MIS helps to drive increased profits by helping companies become more efficient and automated. This state-of-the-art software empowers management teams at companies such as Graphic Village with data to help with effective day-to-day decision-making processes of running a company.”

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