Universal Converting Equipment Opens Support Center in US

SUFFOLK, UK | Universal Converting Equipment, a supplier of slitting machines and other converting equipment, has expanded its sales in North America and has now secured a dedicated facility for a showroom and service center that will be the focus for servicing the market in both North and South America. 

The Universal X6 slitter

The new building is due for completion in March 2016 with plans to install a Universal X6 slitting machine and other equipment in June 2016.

Alan Jones, managing director, says, “North and South America has become our second largest market outside of Europe. We have invested heavily in developing our X6 slitting machine to be highly productive and reliable with comprehensive diagnostic systems. However, we realize that our ability to provide ongoing support to our customers is vital to ensure they achieve productivity benefits for years to come. We already offer free telephone and internet based support to our customers to give confidence that we will provide support through the entire life of the machine. Having a local stock of spare parts will increase our ability to react quickly to customer needs.

“Secondly, we will be providing an easily accessible location for potential customers to view our range of equipment. The new facility is located in Florida within easy travel distance of both Tampa and Orlando airports. In addition to our X6 slitting machine, we will also have a range of our other products on show.”

The X6 is designed to slit a wide range of flexible materials. Features include automatic knife setting, automatic core positioning, closed loop tension control, and comprehensive on-screen and remote diagnostics. Company says it is simple to set up and operate, and the automation features make changes between jobs fast, typically less than two minutes, maximizing machine uptime.

Universal also manufactures a range of salvage winders, core cutters, roll handling, and hot melt adhesive coating equipment.

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