- February 10, 2003, PRESS RELEASE
MIAMI BEACH, FL, USA—Flint Ink Latin America reports a focused customer-service program that will provide support tailored to address the specific regional needs of graphics communications professionals. Announced at the recent Graphics of the Americas trade show in Miami Beach, the new program features a customer-service telephone number in Latin America and enhanced Internet functions to shorten response-cycles and customize technical support, says the global ink manufacturer.
"With the new service in place, we can proactively channel the request of Latin American customers to the appropriate representative who speaks their language and understands the culture of their business," explains Dominique Marchand, marketing director for Flink Ink Latin America.
According to Flint, graphics communications, packaging, and converting professionals in Mexico, the Caribbean, and Central and South America can reach sales representatives quickly and ask questions, obtain product information, and request technical support via telephone by dialing 305/670-0066 or (55-11) - 4613-5200 for Mercosur.Flint Ink reports its Internet portal also has been enhanced to streamline customer queries for personalized information and support. "Now customers can obtain regional overviews of products specific to their busines from the new 'Our Products' section. Customers' requests are sent directly to the linked sales or service representative in their region," adds Marchand. Contact Flink Ink Latin America via email at info-LA@flintink.com. Visit Flint Ink at flintink.com.